Latest Customer Review for Cityinkexpress

I have dealt with Cityink for a few years now.  During that time I have purchased two of their kits for 2 different Epsom printers.  The kits are of excellent quality and have saved me a fortune in cartridges.  My first printer needed 6 different inks, and before my Cityink kit, one set of "genuine" Epson cartridges cost as much as the whole kit, which was complete with six bottles of good quality ink. 

Apart from the initial cost, the other obvious advantages are that, whereas with cartridges, every time you clean the heads a lot of ink is used which soon empties the cartridges: also, when putting in new cartridges, a lot of ink is wasted.  The kit, on the other hand, as its name implies "continuous ink supply," gives a constant supply of ink so there is no wastage due to continual changing of cartridges.  When I changed my expensive printer (due to mechanical malfunction) I bought a cheaper Epson with 4 inks and so had to buy a new kit, which I am still using 3 years on.  The kits are GREAT. 

I must also mention, that I am not a computer expert and the number of times I have e-mailed for assistance it has been immediately forthcoming from Shane, who must have sometimes been tearing out his hair with frustration.  He has been, and is, an absolute brick and the advice, help and prompt after-sales service he has given me is second to none. 

A final note; I thought I was going to have to replace my printer because it was telling me it was at the end of its life.  I contacted Shane for advice and he put me in touch with another company who supplied me with a plastic tank to catch the surplus ink instead of it running into an absorbent pad inside the printer, and more importantly how to reset the printer.  Thanks to Cityink and Shane I am still up and running and printing out pictures, by the boatload, for family and friends. 

In conclusion; I can highly recommend Cityink and will continue to use them as long as I am able.  Thanks very much Cityink.

Richard