Today we have a fantastic review from Alain who has used many of our products. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk.

Cityink offers a lot of great products. I used these on all my printers (Canon, Epson, Brother) without ever having problems.

They are very professional and correct with the customers. Follow-ups and technical advice are always excellent.

I highly recommend these products that save us a lot of money while maintaining print quality.

Today we have a fantastic review from Geoff for his CISS. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk.

I purchased the continuous ink system for my Epson 1500w after a recommendation and I am so pleased I did, not only was it very easy to install but the ink quality is superb and as a professional photographer this was important to me.

I had a few questions to ask when starting up and the customer service I received was faultless, thank you Louise. I also added an overflow ink tank which again was so easy and worked straight away.

I personally cannot recommend this system enough it is brilliant.

Today we have a fantastic review from Chris for his CISS. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk.

The reason I am on my 3rd is that the printers eventually give up and I have to renew. This gives me the opportunity to upgrade, but my first check is that there is a system to go with it. I have moved over to an Epson Printer this time as the new Brother didn't currently have a CISS system.

The CISS will pay for it self in a very short period of time, and is easy to install following the supplied on line video links. Go for it! You wont be disappointed.

Today we have a fantastic review from Roger for his ink refills. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk

I would like to say how pleased I am with my city ink CISS ink system. This is the second one that I have purchased as due to a house move my last printer died.

Your system was the obvious choice for my new printer. This is the first ink fill up since I purchased the system 18 months ago.

Good results and good colour for the price. Much cheaper than original ink.

Today we have a fantastic review from Keith for his CISS. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk

Received the above by next day delivery. On unpacking I found that there were extra clips for holding the tubes, a bonus. Watched the videos on the web site and had the kit filled and primed within 15 minutes. An easy job. Fitted it, switched on and got the dreaded “cartridges not recognised” warning. Followed the instructions on the sheet provided but they did not cure the problem. Eventually realised that I had the bung in and the printer thought that the lid was always down. Re-installed cartridges with bung removed. Replaced bung and the cartridges were recognised and have been working fine ever since. All done within an hour. I’ve printed out twenty or so colour prints on the paper that I ordered with the ink system. Everything is working great, and the paper looks to be good value for money.

PROS:

1. Easy to install.
2. Coloured plugs make it easy to tell which colour is running low.
3. Long tubes give you enough length to reach rear of printer.

CONS:

1. Lid has to remain slightly open (not a problem for me).

Today we have a fantastic review from Alistair for his CISS. If you'd like to be entered in our monthly prize draw, and receive a discount on all dye and pigment ink purchases, send your review to reviews@cityinkexpress.co.uk

3 Reasons Why CityInkExpress Is AMAZING!!

1. I hate long reading documents on screens: The CISS has given me a painfully cost effective and cheap way to print PDF documents, manuals, comic books, emails and study materials without the worry of having to ration ink!
2. I print photos in bulk: All those pictures I’ve taken for Facebook and Instagram are now backed up in hard copy on photographic photo paper, even those blurry ones that never got posted online (because I’m a sentimental fool) and I did it on the cheap!
3. In 2018 I’ve ordered ink for the first time since 2016 (and I still have a lot of the previous ink left): I print en masse and still can’t believe what an amazing investment this has been. The dye ink I use is cheap and what ink is still left in the system has NOT discoloured, dried-out and prints to a high quality without issue. This is after 2 years of [the ink] sitting in the system!

I want to thank Zac and Shane from the City Ink team personally for their prompt, helpful, concise and friendly replies to several queries I had about my current order. Cheers, guys.

We are resurrecting our monthly competition this months prize is

The winner will be drawn at the end of February

Just e-mail your review to reviews@cityinkexpress.co.uk quoting your order number and you will receive the 20% discount code for future dye*, pigment or edible ink refills, and be entered into the exclusive prize draw. Pictures are also appreciated as part of your review, but not required.

* excludes sub ink

In sublimation printing, just like learning any new process, there's a tendency to learn the basics and gloss over the finer details in the process. Our basic instructions are as guilty of this as anyone else's - we aim to give you enough instruction to successfully set up your sublimation business, without providing so much information that you feel utterly swamped.

Well, today's an exception to that. Prepare yourselves to learn some information about Photoshop which may never come in handy, and probably won't woo any prospective dates. It may even squeeze some useful information out of your already-crowded brain, so caveat lector.

We'll be taking a look at the difference between the various rendering intents available to you in Photoshop, CorelDRAW, and all the other programmes you might use for your sublimation printing. In our instructions, as mentioned, we tend to ignore this as an option and simply tell customers to select one and not change it.

This is all very well and good for 95% of customers, as it makes no difference in the majority of use cases, but sometimes a customer will have a specific image which doesn't print properly, even though all their other designs are printed without any problems. The problem in many cases is that the image cannot be printed completely accurately by the printer. And this is where your rendering intent comes into play. Depending on which you choose, the image will print differently.

Before we get into the differences, though, a bit of background might be necessary. In this first picture, we have a representation of all the colours your eyes can see:

And within this triangle, all the colours which your computer screen can accurately display:

And now all the colours which a printer might be able to produce (for the purposes of this post, we've based this on a SWOP profile because it's nice and small, and will give us some extreme examples to work with):

So, where the screen and printer overlap, colours can be printed accurately. Outside of this area, shown in grey below, are colours which can't be printed 100% accurately, and our ICC profile will have to compensate for this. These colours are known as "out of gamut":

Perceptual Rendering

Perceptual rendering will squash the colours in an image until they all fall within the printable range. This means that if you have a steady gradient in your original image (such as the below), then the end result will be a steady gradient. Perceptual rendering intent is best for avoiding flat spots in a printed image, and preserving the overall "feel" of the design, whilst sacrificing accuracy somewhat.

Relative Colorimetric Rendering

Relative colorimetric rendering tries its very best to preserve the original colours in an image, but for any unprintable colours the computer will just give up and pick the closest colour it can find. This will give the best results for things like skin tones, which needed to be matched exactly, but can leave you with flat spots in out-of-gamut (unprintable) areas.

Absolute Colorimetric Rendering

For sublimation printing, absolute colorimetric rendering is absolutely awful. This rendering intent is usually used for "hard proofing" images, or printing them from one printer to try and see how they'd look on a different printer. This is only really useful if you're contracting out the printing of your images to another company, who happen to have a very large printer which has a smaller gamut than your printer, and who also aren't willing to do a test run to show you how the products will turn out.

So, absolute colorimetric asks your printer to do its best impression of a different printer, using different paper. This produces such lovely effects as your printer trying to colour in all of your paper to make it look like another paper, which is supremely useless for sublimation printing (you'd end up with a big coloured square on your finished products).

Saturation Rendering

Similarly, do not use saturation rendering for your sublimation images, you'll end up with some terrible results. In the spirit of this post, though, we'll go ahead and explain it anyway. Saturation, as the name might imply, will try to preserve the saturation (or "boldness") of colours. This works well for things like graphs and charts, where you don't care so much about the actual colours displayed, as long as they're nice and bright.

This is quite difficult to show visually. The best I could do is shown below - saturation rendering will take a colour from the screen (dotted lines) and change it to the nearest colour with the same saturation (same coloured line) in the printer profile (solid lines). If it doesn't make sense, don't worry, as you shouldn't be using this mode anyway.

So in summary, you can use either perceptual, or relative colorimetric, rendering intent. Either will be fine for the majority of cases, but if you're trying to print colours which your printer can't accurately reproduce, maybe try the other one as well.

CityInkExpress Distributor Program

CityInkExpress is one of the leading companies supplying sublimation printers, ink, and paper. We are looking for additional companies to distribute our sublimation products in countries outside of the UK. If you feel our products would be a good match for your business, and are already well-established in servicing the printing industry, please contact us for a full pricelist.

We pride ourselves on the support we off to customers, and have comprehensive support documents for our sublimation systems and cartridges, as well as video guides, but we recognise that customers want support in their own country, in their own language. By offering these products to customers, you can take advantage of a growing market throughout Europe, and we will help you to achieve this. You will also be best placed to offer quicker, cheaper shipping options to our existing customers in your region.

The nitty-gritty:

• Minimum initial order of £500
• Significant savings over retail price
• Dedicated distributor support for your business

If you are interested in becoming a distributor, please email us at admin@cityinkexpress.co.uk with some information about your company. We look forward to working with you in the future.

Our current distributors

• Reklamni Technologie - Czech Republic
• Creative Art - Norway
• Talent Creatif - France

This is the first in a series of posts looking at the entire process of sublimation printing, and how to choose products which work well together and help you to achieve the best results possible.

When people ask us which sublimation paper is best to use with our inks, we always feel a little disingenuous recommending our own paper. Obviously we would say that, wouldn't we?

When we settled on our sublimation ink, we tested a lot of different papers in order to see which would work best, and to save our customers some legwork in testing out the different options themselves. We know that our sublimation customers are concerned with the quality of their products above all else, and were determined to find the absolute best paper to recommend - after all, it doesn't matter how cheap your mugs are if they look cheap.

In order to demonstrate how our paper fares against the opposition, we decided on a simple test. We bought a pack of sublimation paper from ten of the main suppliers in the UK, printed the same image onto each, and sublimated them.

With sublimation paper, there are two main aspects which you should pay attention to. These are how the paper absorbs the ink, and how it releases the ink onto your substrate. Sublimation papers can all look very similar, and work based on the principle of a polymer management layer and release agent, but the recipe can vary substantially from one brand to another - it's important to find the paper which works best for your setup.

If your sublimation paper isn't capable of absorbing the ink quickly enough, your images can bleed and appear fuzzy around the edges. This bleeding will transfer across to the finished product, and can leave you with mugs and t-shirts looking sub-par. I'm pleased to say that only one of the papers in our test had this problem, and it wasn't ours. Most sublimation papers on the market today are what's known as fast-drying papers, so will readily absorb the ink during printing.

You'll find far more variety when it comes to releasing the inks. Ideally, you would have close to 100% of the ink transfer from your sublimation paper onto the finished product. Having more ink transfer means that your blacks will be richer, your colours more vibrant, and you will achieve much better results overall, allowing your images to really stand out. It also makes colour-matching easier, as you don't have to worry about your images looking washed-out or faded.

So, with that out of the way, lets look at the results of our tests. We included papers from all of the major suppliers, to try and find a definitive answer to which papers work best with our inks. The printer used for this is the Epson 1500w six-colour A3 printer, and you might also spot a couple of Ricoh sublimation printers in the background - we'll be discussing printers in greater detail in another post.

The first step was to print out our image onto each of the papers. It's best to leave sublimation paper to dry for a few minutes so the ink can finish being absorbed before it's handled too much, so we ended up decorating most of the office with these sheets - the image we chose was a sheet of around 1,000 colour patches, for the greatest variation in colours tested.

The images have now been printed, and are ready for sublimation - as you can see, there's very little variation at this stage of the process - all of the images were printed from the same printer, using the same settings.

We sublimated onto white aluminium sheets, one of the easiest substrates to work with. Ours are from Subli Metals Ltd, who provide a huge variety of sizes and finishes. At this point, all of the images have been sublimated for 50 seconds at 180°C and we haven't seen the results - our paper is in the top left of this image.

The big reveal - from looking at the sheets of paper, you can see there is quite a lot of ink left on each of the papers, except for one. I wonder which paper it is...

Enhance! Here's a closer picture of our paper compared to one of the others - you can see that a lot more ink has transferred across to the metal sheet with ours, giving much more vibrant colours - this will enable you to achieve the greatest possible variation in colours on your products.

Enhance! Another, closer look at the sublimated products - the image on the right appears faded, and almost cloudy in places, because of the incomplete transfer of ink. We probably don't need to point this out again, but the one on the left was using our paper. An issue like this may not seem like much on an aluminium sheet, but is far too noticeable on photographic products such as mugs, or on t-shirts (which have a lot more material to dye).

Having access to the largest possible colour gamut means you can consistently produce superb products for your clients, and we feel that our paper offers end results which outclass the opposition in terms of both ink fastness and ink transfer.

You can find the high-resolution version of the last three pictures here:

• First
• Second
• Third